Jessica Katz Jameson
Associate Professor
Ph.D., Temple University, 1999

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Professor Jameson teaches undergraduate courses in public relations, organizational communication, conflict management, and nonprofit leadership.  Graduate seminars include organizational communication and organizational conflict management.  Dr. Jameson is also a member of the faculty for the PhD in Communication Rhetoric and Digital Media.

Professor Jameson has presented papers at several conferences on topics including mediation, managerial third-party intervention, dispute system design, and health communication. She has published articles in the Western Journal of Communication, the International Journal of Conflict Management, Conflict Resolution Quarterly, and the Journal of Health Communication.  Professor Jameson's research has received Top Four Paper honors from the Peace and Conflict and Communication Commission of the National Communication Association (NCA), as well as the Health Communication, Interpersonal/Organizational, and Applied Communication divisions of the Eastern Communication Association.  In 2003, Dr. Jameson received the Outstanding Applied Paper Award from the International Association for Conflict Management for a paper on dispute system design co-authored with graduate student, Jeanne T. Johnson.

Professor Jameson's current research explores the role of emotion in conflict management and the dialectical tension of autonomy and connection in conflict processes.  These ideas have been studied in the contexts of healthcare, mediation, and a variety of organizational settings. Previous research included the design and testing of a model for the assessment and management of intraorganizational conflict for use by managers, employees, and third-party conflict managers as well as applying diffusion theory to the integration of dispute resolution systems into an organizational culture.

Professor Jameson is a certified mediator and has assisted with mediation training for university administrators and ombudspersons.  Other professional activities include workshops on conflict management and the facilitation of organizational planning sessions.  Professor Jameson serves on the steering committee for the NC State Institute for Nonprofits and has played an active role in the design of the interdisciplinary minor in nonprofit studies.