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Dr Jessica Katz Jameson

ProfessorDepartment Head

Picture of Dr Jessica Katz Jameson


Professor Jameson teaches undergraduate courses in organizational communication and conflict management. Graduate seminars include organizational communication and organizational conflict management. Dr. Jameson is also a member of the faculty for the PhD in Communication Rhetoric and Digital Media.

Professor Jameson has facilitated mediation training for faculty and college administrators and serves as a mediator for NC State's Employee Mediation Program. Other professional activities include workshops on conflict management and the facilitation of organizational planning sessions. Professor Jameson is an Engaged Faculty Fellow and an Affiliated Faculty with the Institute for Nonprofit Research, Education, and Engagement. 

Teaching and Research Interests

Professor Jameson is currently involved in several interdisciplinary research projects including multi-sector collaboration, mediation in State government, and the potential influence of mediation practice on personal health and well-being. Collaborators include graduate students and faculty in Communication, Rhetoric and Digital Media, Public Administration, attorneys, and government and community organizations. Dr. Jameson's research areas also include conflict in health care settings, the role of emotion in conflict management, and workplace mediation and dispute system design. 


Professor Jameson has presented papers at several conferences on topics including board communication, emotion and mediation, managerial third-party intervention, dispute system design, and health communication. She has published articles in the Western Journal of Communication, the International Journal of Conflict Management, Conflict Resolution Quarterly, the Journal of Health Communication, Negotiation Journal, and the Journal of Higher Education Outreach and Engagement. Dr. Jameson has also published chapters in several edited books such as Case Studies in Mediation, Case Studies in Organizational Communication, and the Handbook of Communication and Conflict.  


  • PhD in Communication from Temple University, 1999